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Reference chart: Duty to Accommodate Procedural Steps

An employer's duty to accommodate employee disability arises where the employee has a physical or mental disability that interferes with the performance of a job requirement.

Accommodation means changing the workplace or the employee's working conditions in such a way that ensures the employee is not unfairly excluded or disciplined based on the disability, and that they are assessed on actual abilities rather than stereotypical assumptions.

This procedural steps chart is a high-level overview of the stages in disability accommodation. The process begins with the existence of an employee disability and ends either with the employee successfully working under accommodations provided by the employer or with the end of employment. 

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