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Shaping tomorrow, together.
Join us virtually on Wednesday, November 25.

Frequently Asked Questions

You will find all your answers to the questions below.

Questions & Answers

  • Is SYNERGY happening as planned?
    SYNERGY will be taking place this year, but based on world events and customer feedback, we’re excited to switch from an in-person format to an all-digital, interactive experience. This will allow for all the amazing things you’ve come to expect from SYNERGY like earning even more CPD credits, networking, chatting with your account reps and support team, but from the comfort and safety of your own home or office.
  • Why is SYNERGY moving to a virtual experience?
    2020 has created some unique challenges for all of us. At Thomson Reuters, our top priority is the safety and wellbeing of our community. After exploring how to ensure you still get to experience all of the learning, networking and engagement from SYNERGY that you've come to expect while at the same time following local and provincial health guidelines to ensure attendees wellbeing, we’ve decided that a virtual experience allows for an adapted, but not compromised, SYNERGY experience. An additional bonus is that it allows for even more people to join.
  • Will workshops and CPD still be offered in the virtual format?
    Yes! We are committed to ensuring SYNERGY is as educational and informative as always and allows you to earn the CPD you need. Going virtual also means there’s a possibility of even more sessions and CPD than ever before. Plus, it’s a great opportunity for staff members who have never been able to attend to experience SYNERGY and earn CPD.
  • Will virtual attendance be limited?
    No way! This is an amazing opportunity for those who have never been able to travel to SYNERGY before. We can’t wait to welcome first timers so be sure to let your colleagues know.
  • How do I log in?
    We’ll share out registration, login, and day-of attendance information as those details become available.

Join us at Synergy 2020

Call us at 1 866 653 8629

for any inquiries about pricing for the DT Professional Suite products, or write us at